How do I reserve an open-air cabana?
For open-air cabana rentals, please contact our concierge or visit our Pool and Cabana section for more information.
What are the pool hours?
The pool hours at Viceroy Santa Monica are 7:00 AM - 10:00 PM. Visit our Pool and Cabana section for more information.
Is there a guest amenities fee?
Yes, Viceroy Santa Monica provides an array of services and thoughtful amenities for a Guest Amenities Fee of $40.00 plus taxes per day, conveniently added to your folio. For more information, please visit our Amenities page.
What is the cancellation policy?
Cancellations must be made 24 hours prior to check-in (by 3:00 PM PST). Cancellations made less than 24 hours prior to check-in will result in a credit card charge for one night. Special cancellation policies may apply for packages, promotions, certain arrival dates, and rates.
Do you have a loyalty program?
Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Learn more and enroll.
What are the ADA accessibility features at Viceroy Santa Monica?
For more information regarding our hotel ADA accessible features, please visit our Accessibility page.
Can sports activities be pre-booked?
Yes, you may pre-book activities through our concierge service. Please view our activities page website for "must-do" activities and recommendations from our concierge.
What type of yoga is available at the property?
Private, outdoor classes and lessons are available by request. Our in-house instructor can accommodate all styles and experience levels.
Is there a swimming pool or hot tub at the resort? What temperature are they kept?
Our year-round heated pool and three soaking tubs are located on the property and available to hotel guests. The water temperature of the pools varies based upon the season. Generally, the pool is 90-93F, and the hot tubs are 101-102F.
What are the pool hours at Viceroy Snowmass?
The pool at Viceroy Snowmass is typically open daily from 8:00 AM to 8:00 PM, but hours may vary seasonally.